27 Jul July 27, 2016 Owners of cars less than 3 years old cannot renew registration at customer service counters from August 15. Renewal of registration for cars less than three years old can only be done online (at www.rta.ae) or through RTA’s self-service kiosks starting from August 15. One RTA’s self-service kiosk is located at QR waiting area. Applying for replacement of a lost registration card as well as retention of licence plates will be allowed only through RTA’s website, its “Drivers and Vehicles” app and through RTA’s self-service kiosks. Ahmad Behrooziyan, CEO of RTA’s Licensing Agency, said: “We will gradually cease the offering of some services through customer service centre starting from August 15. The services will be re-routed to RTA portal (www.rta.ae), the smart app (Drivers and Vehicles) and the self-service kiosks.” He added: “The services to be diverted are renewal of vehicle registration for individuals whose vehicles do not require testing, issuing vehicle registration card in replacement for a lost one, and renewing number retention service. These services are applicable to vehicles less than three years of age.” According to A. Behrooziyan, the smart apps are immensely popular with the business sector as well as individuals since they save their time and effort as well as the hassle of waiting for processing their transactions at customer centres.
